Why More IT Teams Are Turning to Microsoft Autopilot (And Why Yours Should Too)

For IT professionals managing dozens—or even thousands—of devices across an organization, the demands of setup, configuration, and troubleshooting can quickly become overwhelming. That’s where Microsoft Autopilot comes in.

Whether you’re part of a growing business or leading an internal IT department at an enterprise, Autopilot offers a practical way to save time, reduce IT workload, and make users more productive—all while keeping costs in check.

What Is Microsoft Autopilot?

Autopilot is a tool built into Microsoft 365 that automates the setup of new computers. Instead of having an IT staff member unbox, configure, and prepare every single machine, Autopilot allows devices to be shipped straight to the user—and when they turn it on, everything they need is already installed and ready to go.

It works hand-in-hand with Microsoft Intune, a cloud-based service that allows IT teams to manage company devices remotely.

What Does Autopilot Actually Do?

Here’s what Autopilot handles:

• Automatic configuration of settings, apps, and policies—no manual setup needed
• Remote management, so IT doesn’t have to be physically near a device to update it
• Standardized setup, so every user across the company has a consistent and secure experience

It’s especially useful for companies that are spread out across locations or have hybrid and remote teams.

What’s in It for IT Teams?

Here’s what businesses are seeing:

• Fewer hours spent on setup – Autopilot takes care of new devices so IT can focus on more important tasks.
• Lower support costs – Because devices come pre-configured, users are less likely to run into early issues.
• Reduced hardware spending – Some companies are moving to a “bring your own device” model, where employees use their own PCs. Autopilot helps make this possible by pushing the right tools and settings to those personal machines.

Real-World Value: What the Data Says

According to a study by Forrester, companies using Microsoft 365 Copilot (which includes Autopilot) have seen a return on investment ranging from 132% to 353% over three years. That’s a big deal—especially for companies looking to do more with limited IT resources.

These savings come from:

• Spending less on setting up and managing PCs
• Cutting back on the need for physical IT infrastructure
• Helping employees get to work faster with fewer delays

It’s Built to Scale—Without Extra Cost

Whether your organization has 25 or 25,000 users, Autopilot can handle the workload. Better yet, it’s often included in Microsoft 365 plans—so there may not be any added cost to get started.

Final Thoughts

Microsoft Autopilot might not make headlines like AI or cybersecurity, but for many IT teams, it’s quietly solving one of the biggest headaches in tech: onboarding and managing devices efficiently.

If your company is still spending hours manually configuring laptops—or sending IT teams around just to reset devices—it may be time to look at a smarter approach.

Autopilot gives your IT team more time, saves money, and helps your users get to work faster. And in today’s business environment, that’s a win worth considering.

Reach out to learn more.