IT Support Saskatoon

Keeping Your Business Running Smoothly

Our IT experts have over 20 years of experience serving Saskatoon businesses

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Every minute spent fixing IT problems is a minute you’re not serving your clients

Instead of growing your business, are you stuck dealing with these problems?

  • Tech failures that disrupt your day: When systems freeze or networks crash, operations grind to a halt, costing you time and productivity.
  • Growing cyber threats: Evolving phishing and ransomware attacks threaten your data, security, and reputation.
  • Surprise repair bills: Unexpected IT repair costs drain your budget and disrupt your long-term business plans.
  • Lack of IT strategy: Technology that doesn’t align with your business goals leads to inefficiency, wasted resources, and missed opportunities.
  • Stretched in-house team: Your in-house team is overwhelmed by complex IT tasks such as disaster recovery and security.

Information technology should propel your business forward instead of holding you back. Fortunately, Horizon allows you to get your IT back on track, and keep it there.

Horizon: IT support Saskatoon business can trust

With over 25 years of expertise, Horizon understands the complexities of information technology and is committed to helping Saskatoon businesses thrive. We offer managed IT support and solutions designed to optimize and protect your vital infrastructure. What’s more, by shouldering the burden of daily technology management, we allow you to focus on growing your business.

From network management and proactive maintenance to strategic IT planning and disaster recovery, we keep your technology operating at its best. Our team specializes in identifying and resolving potential issues with your networks and equipment before they disrupt your business, maximizing efficiency.

TotalCare: An all-in-one IT solution for Saskatoon businesses

Horizon’s TotalCare bundle combines multiple services into one comprehensive package.

IT strategy, planning, and budgeting

Through tailored strategy and proactive planning, we align your IT infrastructure with your vision for your business.

Key features:

  • Strategic IT and security road map development​
  • A cyber incident response playbook​
  • Hardware and software procurement as well as lifecycle management​
  • Network infrastructure assessments and health checks

IT support

Our unlimited IT support keeps your systems and equipment running smoothly, allowing your employees to focus on core business tasks.

Key features:

  • Unlimited end-user support via our help desk
  • Microsoft 365 support
  • Apple​ device support
  • Cyber security awareness training
  • Phishing awareness campaigns​

Security services

Horizon’s proactive approach to network security protects your business 24/7 from current and future threats.

Key features:

  • Email filtering and protection​
  • Workstation security​
  • Mobile device security and management support​
  • Network protection and firewall monitoring
  • Multi-factor authentication (for all users)​
  • 24/7 security monitoring and alerting managed detection and response (MDR) service
  • External vulnerability assessments
  • Dark web monitoring

Network management

Your network infrastructure is the foundation of your business, so we ensure it remains secure, efficient, and up to date.

Key features:

  • Backup support, maintenance, and testing including Microsoft 365 cloud and on-premises backups
  • Cloud and server storage
  • Data management​
  • Network monitoring​
  • Installation of updates and patches​
  • Remote downtime monitoring​
  • Endpoint system health ​

Benefits of Horizon managed IT services for Saskatoon businesses

With Horizon’s proactive IT support, Saskatoon businesses enjoy several benefits, including:

  • Reduced downtime: Stay operational with continuous monitoring, quick response times, and comprehensive network management.
  • Enterprise-level cybersecurity: Safeguard your business from ransomware, phishing, and other security risks with our reliable technology solutions.
  • Increased productivity: Let your team focus on core tasks while we handle IT support, maintenance, and complex system administration tasks.
  • Greater competitive ability: With modern cloud services, cutting-edge information technology, and efficient network solutions, you’ll maintain an edge over competitors.
  • Future planning: Invest in IT solutions that support your long-term goals, preventing waste and driving growth.

Why should Saskatoon businesses choose Horizon?

When you choose us, you can count on:

We take a proactive approach to network management, monitoring your infrastructure 24/7 to identify potential issues before they disrupt your business. This keeps your systems secure, reliable, and up to date, reducing downtime and boosting productivity.

Our Saskatoon team offers tailored IT support for local companies and industries. We understand the specific challenges you face and provide solutions that meet your needs. In addition, our close proximity means we can deliver prompt, reliable, and exceptional customer service when you need it most.

We drive business growth through strategic IT consulting. Your virtual CIO will create a roadmap that aligns with your long-term goals and generates the best returns on your investment.

With our TotalCare Managed IT services, you get access to a comprehensive suite of IT solutions for a fixed monthly fee. This provides small and medium-sized businesses with enterprise-level IT management without the surprise expenses.

Unlock your business’s potential with Horizon’s IT solutions

Empower your Saskatoon business with expert IT support, robust network management, and strategic technology solutions that drive growth, productivity, and security. 

Contact our Saskatoon office

Horizon Computer Solutions, Inc. 
– Regina

  • Address: 1234 Lorem Street, Apt. 567, Dolor City, 
Ipsum State 12345
  • Phone number: 1-877-559-2214
  • Corporate hours: 
Monday–Friday, 9:00 a.m. – 5:00 p.m.

Frequently asked questions: Managed IT services

Managed IT services offer a proactive and efficient solution compared to relying on traditional break/fix IT support or on an internal IT team. Rather than waiting for issues to disrupt your business or building a new department, a specialized team handles ongoing maintenance and support for your entire IT infrastructure to keep it secure, up to date, and fully functional.

The cost of our managed IT support and solutions depends on the specific needs of your Saskatoon business. We work with you to explain various factors, such as the size of your business, the complexity of your networks and equipment, and the level of support required.

Absolutely! We frequently partner with Saskatoon companies that have their own in-house IT team. In this co-managed model, our expertise supplements your staff’s capabilities. We can handle specialized tasks such as 24/7 network management, advanced security protocols, and routine maintenance, freeing up your team to focus on business-specific projects.

We prioritize rapid response times to minimize downtime and ensure your business stays operational. Our service level agreements (SLAs) guarantee quick acknowledgment and resolution of all IT support requests. Plus, as a local IT support provider in Saskatoon, our team is always on hand to deliver swift on-site assistance when needed.

An SLA is a contract that defines the level of service you can expect from your IT support provider. It outlines response times, resolution times, minimum uptime, and other key performance metrics.