• Apple Customer Service Representative

  • Horizon is Growing, are you?
    We are looking for an Apple Customer Service Representative. 

    Do you love being at the forefront of innovative technology? Do you enjoy helping people find the right technology solutions to achieve their goals? If you answered yes to both of these questions, then we want you to apply for the Apple Customer Service Rep position!

    Responsibilities:

    • Answering the telephone
    • Building and maintaining customer relations in person and on the telephone
    • Managing customer inquiries in person and on the telephone
    • Assisting customers with Apple/MAC related purchases
    • Data entry
    • Resolve data entry issues
    • Administrative assistant duties as required
    • Basic iOS trouble shooting 

    Requirements:

    • Exceptional telephone communication skills, along with active listening
    • Customer focused and adaptable to various personality types
    • Ability to multi-task, set priorities and manage time effectively
    • High school diploma

    No experience is necessary as we will provide on the job training to the right candidate.
    Familiarity with Apples product line would be considered an asset.

    Employment Terms:

    Full Time

    Education:

    GED 12 - General Educational Development

    Experience:

    0 - 6 Months

    Application Process:

    If you would like to grow in a people-oriented environment, experience job fulfillment, and be part of our dynamic team, please email your resume to hrm@horizon.ca with "Apple CSR" as the subject line or simply fill out our application form. 

    Thank you for your interest, but only those candidates shortlisted for an interview will be contacted.

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