The Horizon Advantage
Your network is designed to be a tool. Servers, desktops and laptops should improve productivity and efficiency. The truth is they often don’t. Networks require maintenance, monitoring and support or they quickly turn from an asset into a liability.
Who we are
We are an IT Partner, not an IT Provider. We believe:
- Your network should work the same way every time you use it
- In preventing problems rather than fixing them
- There is greater value to you in reliable network performance, rather than reactive assistance
- In one flat fee per month that takes the guesswork out of IT support costs
Downtime Destroys Profitability
The Horizon Total Care (HTC) Program was founded on the belief that our clients deserve a higher level of service. Through our 24/7 Remote Monitoring, Automated Network Optimization, and Remote Control Support, we ensure you’re using your expensive network assets to the best of your ability, and getting the highest performance possible from your current hardware.
If any of these phrases are familiar then we can help
- We have 'a guy' but he has other clients and sometimes he can't get to use when we need him
- We leave voice mails and assume someone is doing something but we aren't sure
- We're a big enough company that we need IT help but we're too small to hire our own computer guy - it's just not cost effective
- We never sit down with our current provider and discuss how the network can improve our business
- We receive invoices from our current guy but we're never quite sure what we are paying for
The total solution
- 24/7 Monitoring of all Servers, Desktops and Laptops
- Unlimited Phone Support 8x5 Monday to Friday for all your staff
- Unlimited Remote Support 8x5 Monday to Friday for all your staff
- Enterprise level Anti-Virus monitored and administrated by Horizon
- Work from Anywhere Remote Access available for the staff members of your choice
- Optimize performance by clearing temporary files, checking disk space, and monitoring network performance You get the highest performance possible from your current hardware
- All your staff contact us directly via phone or email when there is an issue, allowing you to get back to what you want to be doing, growing your business
- We act as your Virtual CIO and provide quarterly recommendations and suggestions to improve performance
Why we do it
- So you can focus on your business, not your network. Issue resolution is automatic and timely
- Turnaround time for minor issue resolution is instant. No more waiting for a Systems Analyst to arrive
- Downtime is prevented at ground level. The true cost of downtime is more than just your employees’ ability to work; it’s the impact on your customers and their perception of your business
Addtional Options
Enterprise Level Anti-Virus
Standardize to a corporate anti-virus solution for your entire network. 'Free' download anti-virus software is meant for home user and can be hazardous in a business environment. If you already have anti-virus, we'll give you our managed solution FREE until your current subscription runs out.
Work from Anywhere Remote Access
Gain access to your work PC from anywhere with an internet connection and a web browser. Work exactly as if you were sitting at your PC in your office. No software installation necessary. Enable staff to work from home during illness or gain access to your files while traveling.
The Horizon Advantage
Ensure you’re getting the most out of your IT investment. Make sure your employees are as productive as possible. If you’re calling your IT provider when there is a problem, the problem is your IT provider. For a free consultation on how Horizon can help you grow and improve your business, call